Salon Safety Guidelines

The health and wellness of our clients, team, and community are our top priority.
We are following all safety precautions and guidelines from Santa Clara County’s Mandatory Directive for Personal Care Services, The State of California’s COVID-19 Guidance for Hair Salons, California’s Board of Barbering & Cosmetology, CAL/OSHA and The CDC.

Dollhouse Salon has completed Santa Clara County’s Updated Social Distancing Protocol, and all Dollhouse Stylists are licensed by the California Board of Barbering and Cosmetology as well as certified in Barbicide COVID-19 Sanitation.

  • If you do not feel well, or have been exposed to COVID-19, we ask that you reschedule your appointment for at least 3 weeks out.

  • Please sign our COVID-19 Service Waiver Form before you come to your appointment. (You will receive our COVID-19 Service Waiver 48 hours prior to your appointment by email.)

  • Only clients receiving a service are allowed in the salon as our waiting room is temporarily closed.
    (no kids or guests are allowed at this time.)

  • When you arrive for your appointment, please call us at 408.266.2240 and wait outside in your vehicle. We will let you know as soon as your stylist is ready to see you.

  • A mask is required to enter the salon, and you will be asked to sanitize your hands immediately upon entering. We have a sanitizing station at our front entrance and throughout the salon for your convenience.

  • Masks are required for the entire duration you are in the salon.

  • At our front desk you will receive a touch-less forehead temperature check and our COVID-19 service waiver via text message. All service waivers need to be signed prior to receiving service.

  • Complimentary services are temporarily suspended at this time including our beverages, snacks, books, and magazines. You are welcome to bring your own beverage in a covered container.

  • We ask that you bring minimal items with you as our storage and changing rooms will not be available at this time. No large bags, jackets or backpacks.

  • Stylist stations have been physically distanced over 6 feet apart, we have installed dividers between our wash stations, and sneeze guards at our front desk.

  • We are disinfecting and sanitizing our chairs, stations, washbowls, and tools between each client; bathrooms and high traffic surfaces (including all door handles, salon equipment, retail shelves, counter tops, reception desk and POS iPads) multiple times per day, and we have doubled our weekly professional cleaning services.

  • Credit cards will be required for all payments and must be put on-file (PCI DSS Compliant) in order to book an appointment and to pre-book any future appointments.)

  • As much as we want to, we will not be able to hug or shake hands at this time. We do love you and appreciate you !